Ensuring our clients receive the best service possible.

From binding coverage, to things like accounting, premium financing, processing certificates of insurance, making policy change requests, and even to helping our clients through the process of filing claims, our professional Service Team will be there to help you with all of your insurance needs.



Cynthia A. Frank

Staff Accountant

Darla Ferriera

Senior Account Manager – Worker’s Compensation

Debbie L. Jett

Customer Service Agent – Personal Lines

Emily Haggmark-Mecartea

Account Manager – Life & Health Benefits

Jennifer Crimmins

Marketing Liaison & Small Business Unit Manager

Karen Powell

Senior Account Manager – Commercial Lines

Linda A. Stone

Underwriting Manager – Commercial Lines

Michelle McBride

Administrative Assistant

Noreen E. Russell

Senior Account Manager – Commercial Lines


Patsy Zambrano-Ochoa

Administrative Assistant – Commercial Lines

Stacey L. Barnes

Senior Account Manager – Commercial Lines

Tammie Pederson

Senior Account Manager – Life & Health Services